The Power of Unity, The Dignity of Difference

Quality Assurance is responsible for monitoring and supporting the implementation, communication and continual improvement of Matawa’s Quality Management System (QMS); primarily, to ensure that we consistently achieve exceptional service delivery for the member First Nations and their membership.

Our Quality Management System (QMS) is a Boards of Directors driven and formal administrative system of processes that documents objectives, policies, procedures, responsibilities, actions, milestones and improvements primarily to ensure exceptional service and program delivery for the nine member First Nations and their community members while ensuring compliance with regulatory or legislated requirements and external stakeholder expectations. Through quality planning, quality assurance, quality control and quality improvement, Matawa’s QMS promotes organizational efficiency, accountability, and transparency while striving for continual improvement and growth.

Updated: June 26, 2024