The Power of Unity, The Dignity of Difference

Letter to Patients – October 5 2023 from Executive Director Frances Wesley

DOWNLOAD RACK CARD HERE FOR MHC SERVICES AND CONTACT INFORMATION

 YOUTH CRISIS PHONE NUMBERS

Accepting New Patients

The Matawa Health Co-operative is excited to announce we are accepting new patient applications. Our health team is committed to providing individualized care tailored to your needs. Below is the New Patient Clientele Prioritization Outline (updated February 2024).

1. Matawa First Nation community members (on and off reserve members) without a Health Care Provider (HCP), including:

• Fort Hope Members
• Webequie Members
• Neskantaga Members
• Nibinimik Members
• Ginoogaming Members
• Long Lake #58 Members
• Aroland Members
• Marten Falls Members
• Constance Lake Members

2. Other First Nations without a Health Care Provider.

3. Non-Indigenous Clients without a Health Care Provider.

Please fax your completed application to the confidential fax line at 1-807-346-2371 or drop-off or mail to the Matawa Health Co-operative clinic site at:

101 Syndicate Ave N, Suite 510 A
Thunder Bay, ON
P7C 3V4

Incorporated in 2017, the Matawa Health Co-operative (MHC) is a Matawa First Nation owned and controlled health co-operative that provides health care services to enhance existing health services to achieve long-term health and well being for all members within the nine (9) Matawa First Nations.  It is overseen by a Board of Directors and is a member of the Health Care Co-operatives Federation of Canada. The MHC is community-driven with available services being tailored to individual community’s needs. It is the first of its kind in Canada. Click this link to listen to the Each for All Co-operative Connection April 28, 2021 Radio Show:  Matawa Health Co-operative & the Response to the COVID-19 Pandemic.

The MHC works to incorporate traditional healing and medicines in addressing the holistic health needs of the Matawa First Nations focusing on the priorities of mental health and addictions, diabetes and chronic diseases. It oversees an Inter-Professional Primary Care Health Team providing direct services in the Matawa First Nations or through telemedicine. For more information, see the:

INTRODUCTION LETTER TO HEALTH PARTNERS

MENTAL HEALTH SERVICES – REFERRAL PROCESS

FILLABLE REFERRAL FORM

*** Please fax all completed referral forms to our CONFIDENTIAL EMR FAX at 833-662-2287, or CONFIDENTIAL FAX at 807-346-2371. Please do not e-mail confidential client information. ***

Patients have the right to file a grievance regarding treatment or care that is (or fails to be) furnished or file a complaint about Matawa Health Co-operative or its staff without fear of discrimination or retaliation and have it resolved in a fair, efficient and timely manner. All complaints are confidential and will be given serious attention. This patient complaint form will be routed to the appropriate Clinical Program Director and/or Department Lead, who will directly address your concern. All information is confidential and you have the right to remain anonymous.

ONLINE PATIENT COMPLAINT FORM

The MHC works in partnership with several groups, organizations, agencies and institutions affiliated with First Nations that provide health care and/or programming. It also works in partnership and collaboration with the Matawa Health and Social Meno Biimadeswin.

Keep up-to-date on MHC activities here:  Matawa Health Co-operative Facebook